Back-to-school resources

As the school year begins, we’ve curated a few back-to-school action items and resources to help make the transition as smooth as possible.

Contact Renaissance support

Chat with us

To chat with a support team member for most Renaissance products, please log in to your Renaissance site and click on the chat icon in the upper right hand corner.

To chat with a support representative for DnA, eduCLIMBER, FastBridge, or SchoolCity, please select from the menu below and then click the chat icon in the lower right corner.

Live chats are typically answered live, within about 5 seconds, with longer response times during peak periods.

Phone support

For product specific support, please listen to the prompts in our Interactive Voice Response system to select the product or service for which you need assistance.

Call support at

(800) 338-4204

Email support

We have support email addresses for each of our products and services. Please select the product or service for which you need help.

Contact support

Email responses are typically 24–48 hours, with longer response times during peak periods.

Select your school

Searching for schools in ZIP code ---

Loading schools…

Don't see your school?