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myON by Renaissance

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If you are a Renaissance administrator, your to-do list:

  1. Update your 2021-2022 myON roster data (see below for data refresh information)
  2. Provide myON resources to faculty members
  3. Ensure every student can log in

If you are a Renaissance teacher/librarian, your to-do list:

  1. Ensure every student can log in
  2. Check that your roster is up to date (administrators see below for data refresh information)
  3. New users should take a placement assessment
  4. Check that returning users have an up-to-date Reading Assessment (if applicable) based on your myON license. Click here for more information.
  5. Encourage students to set personal reading goals

Administrators: How to update your 2021-2022 myON data

Below are the four data update options. Follow the instructions below based on your district’s data method. If you have questions or need assistance, please contact Technical Support at 800-338-4204 and press “3” for myON support or by email [email protected].

If you use Enroll and manage your own data:

  1. Review the Enroll instructions to upload files and manually process a refresh.
  2. If you are using SFTP, you will need to complete one of the options below to complete the refresh.
    • Login to Enroll to process a refresh
    • Email us to complete the refresh for you
    • Call (800) 338-4204 and press “3” for myON support
  3. If you did not receive or misplaced your Enroll login credentials, please let us know by calling (800) 338-4204 and press “3” for myON or email.

If you use Clever or ClassLink:

  1. Contact myON Customer Support to let us know when your data is ready to sync by calling (800) 338-4204 and press “3” for myON or email.
  2. Please note: If you have made any changes to your SIS, SIS ID’s, and/or user names, please notify us by calling (800) 338-4204 and press “3” for myON or email.
  3. Once notified, your district/school will be added to the Customer Experience Coordinators (CEC) queue for your data to be processed.
  4. You will receive an email from the CEC team in 2-7 business days once the sync is completed.

If you submit CSV files:

  1. View Preparing Files for myON Data Submission.
  2. Prepare the three CSV files you need to submit:
  3. Contact us by email or call (800) 338-4204 and press “3” for myON to receive a secure link to upload your files.
  4. Please note: The data team requires approximately 2 weeks to process your data. It’s important to consider the data process timeline when planning your myON launch date. Please send complete CSV files, not just the classes you are adding. This will help ensure that roster lists are updated correctly in myON.
  5. You will receive an email notification from the Customer Experience Coordinator once your data has been uploaded


Back-to-School resources

Get started with resources to set up your new school year in your software, and get your students off to their best start in school and/or continuous learning outside of the school buildings.

New Product Features for 2021-2022:

  • Watch the webinar recording explaining the new process
  • New placement test
  • Detailed information about the new placement test and administrator settings


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